Ferguson - Defective Returns

You may initiate a return for most defective items within 90 days of receipt for a full refund. Once a return has been set up and the item has been returned to our warehouse, it will be inspected. If the item is deemed to be defective, a full refund will be applied to your account.

To qualify for a defective return, one of the following must apply:

• Item has a defect that hinders its usability for the purpose of which it was designed
• Incorrect item was received
• Exceptions